Terms & Conditions

Effective Date: August 4, 2026

Welcome to Velkairo. By accessing or using our website, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our website or placing an order.

1. Acceptance of Terms

By accessing Velkairo or purchasing products from our website, you agree to these Terms & Conditions, our Privacy Policy, and all other applicable policies published on our website.

If you do not agree with any part of these Terms, please refrain from using our website.

2. Eligibility

To place an order, you must be at least 18 years of age or have the permission of a parent or legal guardian.

You agree to provide accurate, complete, and up-to-date information while placing an order or creating an account.

3. Products & Availability

We strive to ensure that all product descriptions, images, sizes, and prices are accurate. However:

• Product availability is subject to stock.

• We reserve the right to discontinue any product at any time without prior notice.

• Product images are for illustrative purposes. Actual colors may vary slightly due to screen settings, lighting, or photography.

4. Pricing

All prices displayed on the website are in Indian Rupees (INR) and are inclusive of applicable taxes unless otherwise stated.

Velkairo reserves the right to change product prices, offers, and promotions without prior notice.

5. Orders

Once an order is placed, you will receive an order confirmation via email or SMS.

Velkairo reserves the right to:

• Accept or reject any order.

• Cancel orders suspected of fraud or unauthorized activity.

• Limit product quantities purchased by a customer.

If an order is cancelled after payment, the applicable refund will be processed according to our Refund Policy.

6. Payments

We accept secure online payments through trusted payment gateways.

Available payment methods may include:

• UPI

• Debit Cards

• Credit Cards

• Net Banking

• Wallets

• Cash on Delivery (where available)

Velkairo does not store your complete payment information.

7. Shipping & Delivery

Shipping timelines are estimates and may vary due to courier delays, weather conditions, public holidays, or other unforeseen circumstances.

Please refer to our Shipping Policy for complete shipping details.

8. Returns, Exchanges & Refunds

Returns, exchanges, and refunds are governed by our respective policies published on the website.

Customers are advised to review these policies before making a purchase.

9. User Responsibilities

You agree not to:

• Use the website for unlawful purposes.

• Upload false, misleading, or harmful content.

• Attempt unauthorized access to our systems.

• Interfere with the website's functionality or security.

• Violate any applicable laws or regulations.

10. Intellectual Property

All content available on the Velkairo website, including but not limited to:

• Logo

• Brand name

• Product images

• Product descriptions

• Graphics

• Designs

• Text

• Website layout

is the property of Velkairo and is protected by applicable intellectual property laws.

No content may be copied, reproduced, distributed, or used without prior written permission.

11. Limitation of Liability

Velkairo shall not be held liable for any indirect, incidental, special, or consequential damages arising from:

• Use of the website.

• Delay in delivery.

• Product availability.

• Technical issues.

• Third-party services.

Our maximum liability shall not exceed the amount paid by the customer for the relevant order.

12. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

13. Third-Party Links

Our website may contain links to third-party websites for customer convenience.

Velkairo is not responsible for the content, services, or privacy practices of external websites.

14. Force Majeure

Velkairo shall not be liable for delays or failure to perform obligations caused by circumstances beyond our reasonable control, including but not limited to:

• Natural disasters

• Floods

• Fire

• Pandemic

• Government restrictions

• Strikes

• Technical failures

• Courier disruptions

15. Changes to Terms & Conditions

Velkairo reserves the right to update or modify these Terms & Conditions at any time without prior notice.

Updated versions become effective immediately upon publication on the website.

16. Governing Law

These Terms & Conditions shall be governed and interpreted in accordance with the laws of India.

Any disputes arising out of the use of this website shall be subject to the exclusive jurisdiction of the courts located in Mumbai, Maharashtra.

17. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us:

Velkairo

Email: velkairoclothes@gmail.com

Phone: +91 84220 06094

Business Address:
Ujagar Industrial Estate, Gala No. 8,
Deonar Road, Next to D-Mart,
Govandi, Mumbai – 400088, Maharashtra, India.