Contact Us

We're here to help! Whether you have questions about your order, need assistance with sizing, shipping, returns, or simply want to know more about our collections, the Velkairo team is happy to assist you.

Customer Support

Email: velkairoclothes@gmail.com

Phone: +91 84220 06094

Business Address

Velkairo
Ujagar Industrial Estate, Gala No. 8,
Deonar Road, Next to D-Mart,
Govandi, Mumbai – 400088, Maharashtra, India

Customer Support Hours

Monday – Saturday: 10:00 AM – 7:00 PM (IST)

Sunday & Public Holidays: Closed

Order Support

For quicker assistance regarding your order, please include:

• Your Order Number

• Your Full Name

• Registered Mobile Number or Email Address

• A brief description of your query

We're Happy to Help With

• Order status and tracking

• Shipping and delivery queries

• Returns and exchanges

• Refund-related questions

• Product availability

• Size and fit guidance

• Payment-related issues

• General customer support

We aim to respond to all emails within 24–48 business hours. During peak sale periods or holidays, response times may be slightly longer.

Thank you for choosing Velkairo. We appreciate your trust and look forward to serving you with the latest women's fashion and an excellent shopping experience.